Cancellation Policy for Live Instructor-Led Classroom (On-location or virtual via ZOOM)

Full credit or refund is given with customer's notice of cancellation provided at least 15 days prior to seminar start date. No refund or credit is given for customer cancellations provided less than 15 days prior to the seminar start date. Certified Information Security reserves the right to cancel or reschedule any seminar with at least 14 days notice prior to seminar start date. If Certified Information Security cancels a class with at least 14 days notice prior to the seminar start date, you will not be charged. Any fees already paid are refunded upon request, or you will have the option to transfer your registration to another class date and/or location (including virtual attendance visa ZOOM).

Please note that CIS typically reschedules a live on-location class if the scheduled session fails to achieve a minimum enrollment of four paid participants at least 14 days prior to the session's scheduled start date. If Certified Information Security cancels or reschedules a class, it shall not be liable for any costs incurred due to any travel arrangements or commitments independently made by or on behalf of the registered participant. Accordingly, we recommend avoiding arrangement of non-refundable travel (e.g., airline tickets and hotel reservations) more than 14 days prior to the scheduled session's start date.