Cancellation Terms: Any web-based training products purchased directly from Certified Tech Trainers, d/b/a/ Certified Information Security, cannot be cancelled or refunded.

You agree that purchase of any web-based products or services from Certified Tech Trainers, Inc, d/b/a Certified Information Security, constitutes to your full agreement to these terms, and to the terms of the End User License Agreement that can be viewed at: https://www.certifiedinfosec.com/home/legal/end-user-license-agreement-eula. No subscription purchased may be deferred to a later date for use. All web-based training subscriptions commence on the day of purchase.

Promotional Bundles:

If you purchase the web-based training product along with any other products or services as a bundled promotion, the terms of this Cancellation and Return Policy for Web-Based Training still apply to any web-based training products or services included with your promotional bundle. Appropriate cancellation of products or services other than web-based training does NOT automatically constitute appropriate cancellation and return of the web-based training portion of your bundled promotions. This means that cancelling an instructor-led classroom training product in compliance with the above terms, but not with these terms of web-based training cancellation and return, would ensure that you receive a refund only for the instructor-led classroom training that was cancelled. This refund would be calculated as follows:

Total purchase price for the promotional bundle (minus) the current retail price of the non-refundable web-based training services or subscription. For example: If the promotional price of a bundle including one instructor-led classroom seat and one subscription for web-based training, the amount to be refunded in accordance with these terms would be the difference between the normal current retail price of the web-based training product, and the total purchase price of the promotional bundle.