Certified Information Security respects your privacy.

 

Publication Date: February 21, 2016
Certified Information Security respects your privacy. That's why we have created this Privacy Statement to explain how and why we collect certain information online, and how we use that information. This statement also explains how you can prevent collection of certain information about yourself, if you choose. Please take a few moments to read our Privacy Statement. This statement applies to both information we collect from visitors to the Certified Information Security Web site and/or Certified Information Security Discussion Groups forums.

Right to Change Policy

As Certified Information Security is constantly innovating and enhancing the products and services it provides to its users, this Privacy Statement will also continue to change to match the products and services we make available. As such, we reserve the right to change this statement to match the products and services we provide. If we make any material change to this statement, we will change the date at the top of this statement to reflect the effective date of the change. When you visit our site or use our products and services, we encourage you to check the date of this Privacy Statement to ensure you are aware of any updates.

However, regardless of how this Privacy Statement may change or evolve over time, Certified Information Security will not collect or maintain your private and personally identifiable information without your consent. Further, if you consent to give us your personal information, we will keep it confidential and will not sell, license or disclose your personal information to any third party without your consent, unless we are compelled to do so under the law or to comply with a court order.

Contact for Privacy Inquiries

If you have any questions about this Privacy Statement or other questions about privacy on the Certified Information Security site, please contact:

Via Mail
Certified Information Security
Privacy Contact: CIS Privacy Administrator
1004 Green Pine Circle
Orange Park, FL 32065

Types of Information We Collect

Generally, you are free to browse the Certified Information Security site without submitting any personal information. We do not collect any of your personal information (such as a name, address or e-mail address) when you visit the Certified Information Security site, unless you download one of our products, register or have registered to use one of our products or services, complete one of our evaluations, or otherwise agree to submit to us such information. As part of such processes, you have the opportunity to decline further promotional materials or other notifications from us regarding special offers and information from Certified Information Security. Types of information collected on specific services on the Certified Information Security site are described in more detail below.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Registration on Our Site

Certified Information Security requires users who want to participate in the Certified Information Security support message boards to register. In order to register, you must provide us with a username (which does not have to be your real name), password and a valid e-mail address. This allows us to protect our community from abusive postings and provides a verifiable point of contact should legal questions arise. At any time, you have the ability to keep your e-mail address hidden from other users by selecting that option within your user profile.

When you register, you have the option of providing some additional information such as occupation, interests, and homepage URL. This optional information is made available to other bulletin or message board users to foster a sense of community. If you have any concerns about providing this information, simply leave the fields blank and your registration will still be processed.

Postings on Message Boards - It is important for you to remain aware that when you provide personal information (e.g., last name, address, phone number) in a posting on any message board, that information is available to any other person or user having access and use of that message board, and may be used by someone in a manner unintended by you. For that reason, we discourage you from offering any personally identifying information within a posting to any message board. Such activities are beyond the control of Certified Information Security.

IF YOU ARE UNDER 13 YEARS OF AGE you are not allowed to participate in the Certified Information Security support forums, or to provide any personal information on our site.

Newsletter Subscription

Certified Information Security offers an option to subscribe to a periodic newsletter regarding our company's activities, promotions, product announcements and news items. The only piece of information required is the user's e-mail address, which is only used to distribute the requested newsletter. You can "unsubscribe" to the newsletter at any time by e-mailing us with the subject line "NEWSLETTER UNSUBSCRIBE."

Cookies

Certified Information Security can use browser cookies to facilitate your experience with our products and services. These cookies are small sections of code that our server sends to your browser which it can then store on your hard drive. If you choose to accept these cookies, they enable us to recognize that your browser has previously visited and used our site, products or services and, based on your browser's previous visits, assist us with tailoring the information and content, banners and promotions you view. An example of the customization allowed by the use of such cookies is to retain your username and password on our site so you don't have to re-enter them each time you visit. These cookies do not collect, store or maintain your private, personally identifiable information. You do not have to accept these cookies to visit or use the Certified Information Security site or our products and services, and you can choose to refuse our cookie, delete our cookie from your hard drive or turn off the Certified Information Security cookie at any time by updating your user profile preferences.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out. We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in. This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users. This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly. When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site. This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page. Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you. From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most. Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase. We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Google+, Twitter, LinkedIn, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. 

Opt Out

Upon request, Certified Information Security will allow any user to "opt out" of further promotional contacts at any time. Additionally, upon request, Certified Information Security will use reasonable efforts to allow users to update/correct personal information previously submitted which the user states is erroneous to the extent such activities will not compromise privacy or security interests. Also, upon a user's request, Certified Information Security will use commercially reasonable efforts to functionally delete the user and his or her personal information from its database. However, it may be impossible to delete a user's entry without some residual information because of backups and records of deletions.

To request removal of user information from our database, or to request not to receive future communications or to no longer receive our service, please notify us:

Via Mail
Certified Information Security
Privacy Contact: CTT Privacy Administrator
1004 Green Pine Circle
Orange Park, FL 32065

Purchasing and/or Credit Card Information

Certified Information Security strives to maintain strict security for your private information.

Safe Credit Card Payments Guarantee
The Certified Information Security Safe Credit Card Payments Guarantee protects you when you use your credit card to pay Certified Information Security fees online. In fact, Certified Information Security will cover the liability you have for unauthorized use of your credit card for online payments, up to $50 [U.S. currency], provided the following terms and conditions are met. This means, you pay nothing if unauthorized charges are made to your card as a result of using your credit card to pay for Certified Information Security fees online.

Safe Credit Card Payments Terms & Conditions
In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with their terms and conditions, to ensure reporting rules and procedures for card misuse are met.

If you have complied with item #1, under the Fair Credit Billing Act, your bank can not hold you liable for more than $50 [U.S. currency] in fraudulent charges. If you are charged this amount for unauthorized charges made to your card, through no fault of your own and as a result of using Certified Information Security' secure server for making an Certified Information Security credit card payment online, CTT will reimburse you up to the $50 maximum amount of your liability.

Certified Information Security Secure Servers
Certified Information Security makes this guarantee as a result of having secure server software (SSL) that is among the best software available today for secure online commerce transactions. Your personal information is encrypted, including credit card number, name and address, to better prevent it from being read while traveling over the Internet.

For more information on credit card payments made online, or to discuss alternative forms of payment, please contact Certified Information Security.

Technical Support

Any personal information you provide to us in the course of obtaining technical support, or asking other questions about Certified Information Security will be used only for the purposes for which it was submitted. We may store the information, but we will not use it for any other purposes or disclose it to any third parties.

Use and Disclosure of Your Information

Certified Information Security uses the personal information it collects from forms you fill out on our site or in our product and service registrations to:

  • Allow users to access and use our products and services;
  • Supply users with installation instructions, download, access or use information, and technical support information;
  • Provide users of products and service on our site with information about special offers and promotions; and
  • Improve our products and services by using statistical analysis and evaluation of user data.

We use the anonymous information we collect from the other methods described above, such as cookie information, to collect broad demographic information about user trends, count the number of users of our products and services, to provide advertising services and to continue to enhance and improve our products and services.

We do not and will not disclose your private, personally identifiable information to any third party for any purpose without your prior consent. However, Certified Information Security reserves the right to disclose your personal information if required to do so by law, or in the good faith belief that such action is reasonably necessary to comply with legal process, respond to claims, or to protect the rights, property or safety of our company, its employees, customers, or the public.

All reasonable care is taken by our staff in handling your personal information to ensure its security both offline and online. It is our policy to destroy server access and any personal information provided during the technical support process upon completion of the technical support incident.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Changing or Updating Personal Information

To unsubscribe to our Certified Information Security newsletter, please e-mail us with the subject line "NEWSLETTER UNSUBSCRIBE". If you have questions regarding your information, you can contact our Privacy Administrator via our contact page.

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