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3. Advanced Interview Techniques for Investigating Fraud

SKU FC102AIT. Learn how to professionally interview and investigate internal fraud and corruption. This course subscription provides 30 days of access to prerequisite training for CIS exam certification exam #FC102. (In English)
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Description

Terms of Service: Unlimited online utilization of this course is provided for a single user for 30 days in duration from the time of purchase according to the terms of Certified Information Security's End-User License Agreement. The subscription expires 30 days after purchase. Subscription time is not banked, and can not be "frozen", deferred, or re-scheduled.
CFCM 180 Completion of this course fulfills all prerequisite training requirements for CIS exam #FC102. exam_pass_guarantee

This course will give you the knowledge and skills you need to effectively interview and interrogate witnesses, conspirators, and perpetrators potentially involved with incidents of fraud or abuse.

Due to the limitations of this online training format, live in-class analysis of real video-taped interviews from actual investigations are only available when attending our live instructor-led training at locations around the world. Please note that the video-taped interviews and related analysis available in our instructor-led format represents approximately 40% of the content of this particular class.

This course includes:

Know your boundaries: Legal considerations for investigating and interviewing employees
 
  • Understand the science of communication
  • Do you know your legal authority for conducting interviews?
  • Can you use deception in interviews?
  • How do you avoid breaching the employees’ rights under law?
  • How do you avoid employee claims of breach of privacy, emotional distress, defamation, false imprisonment, or assault and battery?
  • What about trade union protection?
Understand the science of communication
 
  • What are communication facilitators and inhibitors?
  • What is the employee really saying with word choice, tone, and syntax?
  • What is the employee really saying with body language from the head, face, nose, mouth, eyes, arms, shoulders, elbows, hands, legs, feet, and posture?
  • What is the employee really saying with anger, boredom, frustration, and body movements?
Learn how to prepare for the interview
 
  • How do you properly establish the foundation for your investigation?
  • What is the best venue and physical environment for interviewing?
  • How should you plan the interview for witnesses, conspirators, and perpetrators?
Learn how to conduct the interview
 
  • What are 13 verbal clues of deception you need to recognize?
  • What are 10 non-verbal clues of deception you need to recognize?
  • What is the proper interviewing sequence and use of questioning? How do you open the interview, get good information, resolve contradictions or deceit, and close the interview?
  • What is the best approach to obtaining an admission of guilt? How do you help the employee rationalize what he or she did and tell you what truly happened?
Know how to report your findings
 
  • How should your findings be presented to company insiders, attorneys, defendants & witnesses, the press, or juries?
  • What is a good report structure for presenting your findings?

 

16 cpe Upon successful course completion, a dated certificate for 16 hours of CPE credit is issued to your name. The certificate can be viewed and downloaded from your online gradebook.

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