Once the right people have learned how to find evidence of fraud, train them to investigate and interview.
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This course is a prerequisite for CIS fraud control certifications. Even good employees sometimes do bad things. If your organization encounters an instance of employee abuse or fraud such as misuse of company resources, theft of assets, fraudulent disbursement, or other issues, investigation of the incident will require interviewing and interrogating employees. Such interviews require special preparation, documentation, and interviewing skills in order to resolve cases of internal fraud or abuse. What are people hiding from you? Criminals, clients, customers and even colleagues may each be hiding something from you. Learn how to be more effective in asking questions and evaluating responses so you can better detect lies and uncover the truth. By enhancing your interview techniques, you will get more information, more insight and less deception from everyone you interview. Even experienced professionals will improve their interviewing skills with this renowned course. |
This two-day workshop will give you the knowledge and skills you need to effectively interview and interrogate witnesses, conspirators, and perpetrators potentially involved with incidents of fraud or abuse. Set into a practical workshop format, important concepts are reinforced through your in-class analysis of real videotaped interviews from actual investigations of two cases of internal employee fraud. Concepts are further reinforced through 14 workshop case studies you will help solve in class along with other attendees.
Upon course completion, we will provide you with an achievement certificate for 16 continuing professional education (CPE) credits that can be used to fulfill requirements for maintaining a variety of professional credentials for fraud examination, accounting, auditing, and information security .
Know your boundaries: Legal considerations for investigating and interviewing employees
- Understand the science of communication
- Do you know your legal authority for conducting interviews?
- Can you use deception in interviews?
- How do you avoid breaching the employees’ rights under law?
- How do you avoid employee claims of breach of privacy, emotional distress, defamation, false imprisonment, or assault and battery?
- What about trade union protection?
Understand the science of communication
- What are communication facilitators and inhibitors?
- What is the employee really saying with word choice, tone, and syntax?
- What is the employee really saying with body language from the head, face, nose, mouth, eyes, arms, shoulders, elbows, hands, legs, feet, and posture?
- What is the employee really saying with anger, boredom, frustration, and body movements?
Learn how to prepare for the interview
- How do you properly establish the foundation for your investigation?
- What is the best venue and physical environment for interviewing?
- How should you plan the interview for witnesses, conspirators, and perpetrators?
Learn how to conduct the interview
- What are 13 verbal clues of deception you need to recognize?
- What are 10 non-verbal clues of deception you need to recognize?
- What is the proper interviewing sequence and use of questioning? How do you open the interview, get good information, resolve contradictions or deceit, and close the interview?
- What is the best approach to obtaining an admission of guilt? How do you help the employee rationalize what he or she did and tell you what truly happened?
Know how to report your findings
- How should your findings be presented to company insiders, attorneys, defendants & witnesses, the press, or juries?
- What is a good report structure for presenting your findings?
Recommended Attendance by Position
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Why should these people attend?
Because they all lead, share, or support various roles and responsibilities that are crucial for controlling fraud within an organization.
See Recommended Roles and Responsibilities Here
Course Prerequisites
Clearly, your organization must first establish and formalize its approach to controlling internal fraud and abuse through proper policies, roles, and responsibilities. Only then can the organization train the proper management employees on preventing and detecting fraud and abuse.
Until the right people are properly trained, tasked, and authorized to look for fraud, the only fraud likely to be investigated is that fraud, which is so blatant and amateur will be investigated. Obviously, anyone responsible for investigating fraud should should first understand how fraud is artfully perpetrated and why. For these reasons, we highly recommend prior attendance of Corporate Fraud Prevention and Detection.
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2 Days | |
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CPE Credit: |
16 | |
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Certication Mapping: |
Session Leader: Allen Keele
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As president and Chief Executive Officer of Certified Tech Trainers, d.b.a.Certified Information Security, Allen Keele, has over 25 professional and technical accreditations. Mr. Keele has over 17 years of experience in information security and risk management, including seven years of conducting professional advanced IT lectures and seminars across the United States, the United Kingdom, Asia, and the Caribbean. His lectures have attracted students from leading organizations including the United States Marine Corp, Deloitte & Touche, Ernst & Young, Lloyds, Thomson Financial, Microsoft Corporation, Blue Cross-Blue Shield, Boston University, PriceWaterhouseCoopers, Fujitsu, and many others. Mr. Keele has spoken many times on behalf of the Institute for Internal Auditors (IIA) and for the Information Systems Audit and Control Association (ISACA). Mr. Keele was also a featured speaker for ISACA at its North American conference, CACS. Considered an expert in several diverse technologies, Mr. Keele currently has held over 25 professional and technical accreditations, and has authored 5 books. |
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My guarantee to you.Preparing for Certified Information Security's professional fraud control exam #FC102 is serious business. This is where I can help you. If you have already successfully been approved to take CIS exam #FC102 and you succesfully complete our Advanced Interview Techniques for Investigating Internal Fraud and Abuse training and all FC102 online practice exams, Certified Information Security guarantees your success in passing CIS exam #FC102. If you do not pass exam #FC102 on your first attempt after completion of your course and practice exams, Certified Information Security will allow you to re-test at no additional charge. |
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